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Privacy Policy — Nebula Timekeeping

Effective Date: January 2, 2026 • Company: Nebula Advantages LLC (“Nebula,” “we,” “us”)

1) Summary

  • We keep the information you provide so the Service can work (timekeeping, accounts, approvals, auditability, support).
  • We do not sell your personal information.
  • We do not share or release your information to third parties for their own use or marketing.
  • We only disclose information in limited cases, like service providers who help us operate (under contract), legal requirements, security/abuse prevention, or a business transfer.

2) What This Policy Covers

This policy describes how we collect, use, store, and protect information when you use the Service, including when you create an account, enroll a business, add employees, record punches, request time off, or contact support.

3) Information We Collect

A. Information you provide

  • Account details (name, email, username/handle, password credentials in protected form)
  • Business details (business name, business tag/identifier, timezone, plan/subscription selections)
  • Employee information you enter (names, employee numbers, job assignments, role permissions)
  • Timekeeping data (punches, shift records, approvals, exceptions/corrections, audit notes)
  • Time-off requests and related notes
  • Messages you send to support or feedback channels

B. Information collected automatically

  • Basic device and usage data needed for reliability and security (IP address, browser type, timestamps, request logs, error logs)
  • Cookies or similar storage used for login/session and preferences (where applicable)

C. What we do not collect

  • We do not use GPS tracking and we do not collect continuous location history as part of the Service.

4) How We Use Information

  • Provide and operate the Service (clock in/out, approvals, dashboards, reporting)
  • Maintain accuracy, auditability, and integrity of time records
  • Authenticate users and enforce role-based access
  • Detect, prevent, and respond to fraud, abuse, or security incidents
  • Provide customer support, respond to requests, and improve reliability
  • Comply with legal obligations and enforce our terms

5) How We Store and Protect Information

We store information on systems designed to support secure operation of the Service. We use administrative, technical, and physical safeguards appropriate to the nature of the data, such as access controls and monitoring. No system is 100% secure, but we work to protect information against unauthorized access, alteration, or disclosure.

6) Sharing and Disclosure (Important)

We do not sell your information.
We do not share your information with third parties for their own marketing or advertising purposes.

We only disclose information in these limited situations:

  1. Service Providers (Processors): We may use trusted vendors to host, store, process, or support the Service (for example: cloud hosting, database services, email delivery). They may access information only to perform services for us, under confidentiality and security obligations.
  2. Legal and Safety: If required by law, subpoena, court order, or other valid legal process; or if necessary to protect the rights, safety, and security of Nebula, our users, or the public.
  3. Security & Abuse Prevention: To investigate and help prevent spam, fraud, abuse, or security incidents.
  4. Business Transfer: If we’re involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction (subject to this policy or a successor policy with comparable protections).

7) Data Retention

We keep information for as long as needed to provide the Service and for legitimate business purposes such as auditability, dispute resolution, enforcing agreements, and legal compliance.

If you request account deletion, we will delete or de-identify information where feasible, unless we are required to retain certain records by law or for legitimate operational needs (for example, security logs or records needed to resolve disputes).

8) Your Choices and Rights

Depending on your relationship to the Service (business owner/admin vs. employee user) and where you live, you may have rights to:

  • Access or receive a copy of your information
  • Correct inaccurate information
  • Request deletion (subject to retention limits above)
  • Request information about how your data is used

To make a request, contact us using the details in Section 12.

9) Children’s Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we’ll take appropriate steps.

10) International Use

If you access the Service from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate, subject to this policy and applicable law.

11) Changes to This Policy

We may update this policy from time to time. If we make material changes, we will update the “Effective Date” and may provide additional notice within the Service or by email.

12) Contact Us

Nebula Advantages LLC
Email: Nebulatimekeeping@gmail.com